Questions
You have questions, don't worry we're here for you. From tech stuff to how we support our community, below you'll find questions and answers to help you.
If you don't find the answer you're looking for check out our Help and Support Knowledgebase. Or get in touch, We'd love to hear from you.
Go to uomsport.tv and select “Sign In” in the top right corner and select
“New User? Create an account”
You can sign up using multiple methods:
with your Google account
with your Facebook account
with your email address and a password you choose
You will have to agree to the Joymo Terms & Conditions before signing up.
After the account is created, you can start watching content.
No, there is no app to watch the events on uomsport.tv
You can watch all the events on your smartphone, tablet or laptop. If you want to watch on your smart tv, you can do so by using Chromecast or AirPlay. It is not possible to watch through the browser on your smart TV.
We recommend using the most updated version of Google Chrome as your browser for the best possible viewing experience.
This error message can appear under different scenarios:
Streaming is not currently happening / the person filming is pausing the video
The connectivity in the venue is unstable, causing video images to drop
The broadcast is over. In this case, try to drag the cursor back to start to get to the start of the broadcast.
If you are experiencing several episodes of the error, please contact us at support@universitysportmedia.tv with the details of the event you are trying to watch.
If you get a 404 error when trying to access uomsport.tv, there may be an ad blocker or Proxy/VPN blocking some of the connections. Turning off these applications may resolve the issue.
If you are still not successful in loading the page, please run this test: https://debug-my.firebaseapp.com/ and send the result to support@universitysportmedia.tv