Questions
You have questions, don't worry we're here for you. From tech stuff to how we support our community, below you'll find questions and answers to help you.
If you don't find the answer you're looking for check out our Help and Support Knowledgebase. Or get in touch, We'd love to hear from you.
No, there is no app to watch the games on nationalfutsal.tv
You can watch all the games on your smartphone, tablet or laptop. If you want to watch on your smart tv, you can do so by using Chromecast or AirPlay. It is not possible to watch through the browser on your smart TV.
We recommend using the most updated version of Google Chrome as your browser for the best possible viewing experience.
If you see this image when trying to access nationalfutsal.tv, there may be an ad blocker or Proxy/VPN blocking some of the connections. Turning off these applications may resolve the issue.
If you are still not successful in loading the page, please run this test: https://debug-my.firebaseapp.com/ and send the result to support@joymo.tv
There is a yearly subscription, which is valid for 12 months after subscribing. The subscription will automatically renew unless cancelled.
The other option is to subscribe per month. This subscription will also automatically renew every month until cancelled.
It is also possible to purchase a single access ticket on a game-by-game basis.
Go to nationalfutsal.tv and select “Sign In” in the top right corner and select
“New User? Create an account”
You can sign up using multiple methods:
- with your google account
- with your facebook account
- with your email address and a password you choose
You will have to agree to the Joymo Terms & Conditions before signing up.
Once you're account is created you can select to subscribe yearly or monthly, or purchase a one-off ticket to view a match.
To cancel your subscription, you go to your profile section on nationalfutsal.tv.
You can access this through the circle in the top right corner. Select Subscriptions in the menu, and go to “Cancel Subscription”.