Questions
You have questions, don't worry we're here for you. From tech stuff to how we support our community, below you'll find questions and answers to help you.
If you don't find the answer you're looking for check out our Help and Support Knowledgebase. Or get in touch, We'd love to hear from you.
Go to englandnetball.tv and select “Sign In” in the top right corner and select
“New User? Create anaccount”
You can sign up usingmultiple methods:
- with your google account
- with your facebook account
- with your email address and a password you choose
You will have to agree to the Joymo Terms & Conditions before signing up.
After the account iscreated, you can select to subscribe yearly to the NPL / PL1 content,to get a “Follow your Team” ticket for PL2 and PL3, or purchase aone-off ticket to view a match.
To cancel your subscription, you go to your profile section on englandnetball.tv.
You can access this through the circle in the top right corner. Select Subscriptions in the menu, and go to “Cancel Subscription”.
No, there is no app to watch the games on englandnetball.tv
You can watch all the games on your smartphone, tablet or laptop. If you want to watch on your smart tv, you can do so by using Chromecast or AirPlay. It is not possible to watch through the browser on your smart TV.
We recommend using the most updated version of Google Chrome as your browser for the best possible viewing experience.
The following subscription options are available:
- NPL + PL1 (bundle): all games of NPLU17, U19, U21, as well as all games in PL1: £59.99
- NPL games (U17, U19 & U21) only: £49.99
- PL1 games only: £49.99
These are recurring subscriptions and will renew automatically unless canceled before the renewal date.
PL 2 and PL3:
- Follow your team access: £29.99
Get access to your team’s games (all home games and selected away games) for the season 23/24.
It is also possible to purchase a single access ticket to the above games.
If you see this image when trying to access englandnetball.tv, there may be an ad blocker or Proxy/VPN blocking some of the connections. Turning off these applications may resolve the issue.
If you are still not successful in loading the page, please run this test: https://debug-my.firebaseapp.com/ and send the result to support@joymo.tv