Account Questions
Go to dubaicollege.tv and select “Sign In” in the top right corner and select
“New User? Create an account”
As dubaicollege.tv is restricted for a selected audience, please create an account using your email address and a password you choose (not Facebook or google)
The email address must be the primary email address registered with the school. If you fail to get access, please ensure you have used the email address registered with Dubai College.
You will have to agree to the Joymo Terms & Conditions before signing up.
If you have been logged out of your account, and can't remember your password, you can reset the password to get access again. Go to Sign in with email, click on “forgot password” and enter the email address you use to subscribe. You will receive a reset link via email to set up a new password.
How to watch
No, there is no app to watch events on dubaicollege.tv
You can watch all the games on your smartphone, tablet or laptop. If you want to watch on your smart tv, you can do so by using Chromecast or AirPlay. It is not possible to watch through the browser on your smart TV.
We recommend using the most updated version of Google Chrome as your browser for the best possible viewing experience.
It is only possible to watch on one device at a time. If you are hoping to following multiple games happening at the same time, please use multiple tabs on the same browser.
Stream Quality
We recommend using Google Chrome (the latest version) as the browser to watch from.
If you are experiencing buffering, please check that you are connected to a network with a download speed of 2.5 Mb/s and that you are not using multiple apps that are straining your internet connection.
Please contact us on support@joymo.tv if you are experiencing extreme buffering. When contacting us, please include information on which device you are using to watch from andwhat browser you are on.
Please note that if you are trying to watch on a Smart TV (directly from the browser on the TV), you will most likely have issues. To watch on TV, please use either Chromecast or AirPlay.
If you get the message “Streaming is about to start”, the production crew may not be ready to start filming yet. In some cases, the events may have a delayed start. Please check back later.
